Reviews

Reviews

Australia

“Taking a trip in a faraway land can seem daunting to plan – Ponte took care of every detail that we could think of.  Marta was calm when I called in a panic about this or that before we left.  In our other travels something always went wrong with our transportation pick-ups, hotels, tours. This trip with Ponte Travels as the planner, not one thing was a problem.  It was the most stress free trip we have ever taken.  We are now going to take our adult children to Africa with Ponte Travels. Thank you ever so much for a trip Karl and I will remember forever.”

—Michelle, Seattle

Brazil

“Ponte Travels, and in particular Heather, was a joy to work with. Heather’s knowledge and love of Brazil was evident in every detail. She was patient, caring, and made sure our entire family was included in the details. We had a wonderful trip thanks to Ponte Travels…they like the people of Brazil are warm and welcoming!”

—Holly, Potomac

“My trip to Brazil with Ponte Travels was truly a once-in-a-lifetime experience! Heather and Marta created the perfect itinerary, found boutique hotels, and great tour guides in each place that we visited. Their attention to detail and planning made the trip wonderfully unique, from staying in the beautiful Santa Teresa district in Rio, organizing different entertainment nightly, to making sure that each day had a good mix of cultural and fun outings that gave a unique taste of city life as lived by ordinary Brazilians.”

—Siobhán, San Francisco


Ecuador

“We worked with Heather and were very impressed with her thorough approach.  She wanted to know what we wanted to do on our month long trip to Ecuador and she tailored the trip to meet our needs.  I was especially happy because she listened to our request to not spend too much time in the cities.  Our goals were to experience the culture and the biodiversity (animals, their habitats and the different ecosystems of Ecuador).

“We also asked Heather to avoid expensive hotels so that we could experience the culture in a manner where we weren’t perceived as “Rich American Tourists”.  Heather and her partners did all this and more!  Our guides and drivers were all very personable, professional, knowledgeable and on time; they worked to make sure that our experiences were the best.  Our hotels were charming and comfortable (often family run businesses) and our entire experience exceeded our expectations.

We especially appreciated having a list of the guides names and contact information available to us (in advance) – no other travel agent has ever done this so well.  I would unconditionally recommend Heather and Ponte Travels and will definitely use them again!”

—Ann, Seattle

“Our trip to Ecuador was truly memorable. When asked to identify the best part of our trip, I was at a loss. How do you chose among experiences which started at an exceptional level? The best that I was able to do was identify the two most memorable qualities of the experience which were the richness and variety. One example was a three day “home” stay in the Imbabura area. Our “family” was open, gracious and we enjoyed some of the best food we had in Ecuador. We thoroughly enjoyed their sharing of their life on the farm, their community and some of their skills and traditions.

We really appreciated that Heather listened to our wishes and was responsive yet creative. She truly went way beyond the norm to ensure that our travels went smoothly. I would recommend Ponte Travels to anyone with a similar travel “bug.”

—Ed, Seattle


Guatemala

“Ponte Travels delivered a terrific adventure vacation for our group (two families traveling together with four kids each). Marta put together an excellent itinerary and paired us with a wonderful Guatemalan tour guide who made the trip come alive.

Some of us had been to Guatemala before and wondered if we needed the services of a group like Ponte Travels. After a just couple of days into the trip, the benefits of working with such a professional group were obvious. Transportation was seamless, people in the country who travelled with us were great, accommodation was reliable and the destinations included places we loved but probably never would have visited left to our own planning.”

—Trevor, Seattle

“We really enjoyed traveling with your guides in Guatemala. Your people there were extremely helpful, very attentive and always on top of the details during our trip. Even driving an hour each way back to our first hotel on their own to retrieve passports that we had left in the hotel safe. Traveling with kids and keeping that sense of safety while also allowing our group to really experience the local culture was not an easy balance to strike and your team did it expertly and always with a genuine smile.”

—Matthew, Seattle


India

“Thank you for creating a trip that has been perfect down to the level of the finest details.”

—Joanne, Seattle

“You planned a beautiful, supportive and enlightening introduction to India. We were always comfortable, well fed and overwhelmed by the warmth of the people everywhere we went. You’ve given us the travel bug and instilled the need to come back to this magical place.”

—Kathy, Seattle

“Thank you so much for sharing your wit and wisdom. You move with grace from warm compassion to mindful shepherdess to warrior queen as called upon. This trip has been a life-changer.”

—Bob, Seattle

“India wasn’t on my bucket list, but when I saw Ponte Travel’s Rajasthan tour I was so intrigued I signed up. It was one of the best travel decisions I have ever made. I will always remember watching the sunrise in the holy city of Pushkar and the sunset camel safari in the Thar desert. No doubt, I will join another Ponte Travel’s tour.”

—Marie, Alexandria

“Thank you for finding these wonderful places for us. They are really memorable. You have impeccable taste and a great knack for keeping track of everything, which made our experience seem effortless in a land of many challenges.”

—Allan, Seattle

“Our 3 1/2 week trip to India in November, 2014 was a vivid blend of extraordinary beauty, transformative discoveries and great adventures. Without Ponte Travels, we are quite sure we could never had made this trip. Heather worked diligently with us to craft our itinerary. She helped us with everything from pertinent packing lists, first-hand tips, detailed travel itineraries and then exceeded our expectations with all sorts of extras! She made us fall in love with India.

During the trip we always felt that someone was looking out for us. So much planning went into our trip and ALL of Ponte Travels planned connections worked, from being picked up at airports to hotel reservations, excellent tour guides in every new city and many thoughtful extras. Great attention to detail. They chose for us comfortable delightful hotels. We had cooking lessons, special restaurant meals, amazing music and dance performances. Our expectations were exceeded beyond our wildest imaginations!

If someone offered a round trip ticket (business or first class…), I would be ready to repeat this exact trip tomorrow morning! I can’t say enough about how impressed we are with Ponte Travels and can’t wait for our next adventure! Heather and Marta, you rock!”

—Lynn & Don, Seattle

“Marta and Heather have crafted a world travel business to help us ALL celebrate life in its diverse beauty. Cultural immersion, community connections all done with grace and care for people. Last February 2014, eighteen yogis went on a trip of a lifetime to Kerala India. With Marta and Heather’s guidance we gathered before the trip several times and immersed ourselves in foods, literature and cinema of India. We bonded as a group and were well ready to take off on our adventure.

Marta’s arrangements for transport and accommodations, special tours and meals were seamless and fabulous. When I was in my twenties I had no worries not knowing where I was staying the next night…I am no longer a carefree 20 something…now in my fifties as I get the blessed opportunity to travel in some of these far off lands I am able to do so relaxed and oriented toward the meeting of the cultural adventures…no concerns about the arrangements. this makes ALL the difference…..Marta and Heather take care of it all! We are in process planning another trip for 2016. I can’t wait!”

—Annie, Yoga Studio Owner, Seattle


Indonesia

“Cliff and I had such a great time. Our time at Nusa Dua was just amazing. The staff there were exceptional. Thank you so much for that recommendation. Over all we had no difficulties on the trip. Zen Resort was almost as amazing as Nusa Dua. We loved morning yoga, and we went scuba diving. SO MUCH FUN.  I think we had a massage each day. Such a great way to end the trip! Our tour guide was great as well, very prompt, knowledgeable and accommodating. We would recommend that company to anyone. Overall, such a once-in-a-lifetime type of trip (but hopefully not!). Thank you so much for answering all of our questions and helping to coordinate this trip.”

—Doug, Seattle


Namibia

“My trip to Namibia was the closest thing to a spiritual experience I have had in decades. I would return in a heartbeat. It is a country of vast, ever changing landscapes, of sea and desert, and finally of wildlife I had only dreamt of seeing one day. To see elephants, zebra, giraffes, lions, and many other animals wandering freely through Etosha National Park was magnificent. The food and the service were four star throughout the journey. And I can’t thank Ponte Travels enough for the lovely birthday cake that I was able to share with my fellow travelers one night at dinner. Exceptional service all around. This was my second trip with Ponte Travels and I will be taking more. In fact, I will be on the upcoming trip to Sri Lanka.”

—Marie, Alexandria


South Africa

“I will never travel without asking you to do the arranging for me!”

—Patricia, Issaquah

“I loved everything, especially the safari. I would go back to Sabi Sabi in a heartbeat. Thank you for making the arrangements, it was wonderful.”

—Christine, Seattle

“The (local) tour company was fantastic from the guide for the whole trip to the drivers doing the airport transfers. They were all top notch, really knowledgeable, friendly, and professional.”

—Tara, Seattle

“Everything about our excursions was outstanding. Every aspect of the Sabi Sabi Earth Lodge approaches perfection, and you can recommend it unreservedly. We were very happy with both Mont Rochelle and Birkenhead House. I should mention that our dinner at the Grand Provence in Franschoek was maybe the best meal I have ever had. We are foodies, so that is saying a lot. It was very quiet—just one other table of guests that night—and I thought we might be disappointed. Not so! We are most appreciative of your expertise and great service.”

—Catherine, Bellevue

“Selati was awesome! It was our first safari experience, and it was a great one. Very easy to get to and from, and the service and experience was really amazing—they were attentive, and fed/watered/boozed us more than we knew what to do with. It was nice to be at the smaller camp—it felt more intimate and relaxed without a huge group. I don’t think we had anything negative to say about it! Thank you for everything—it was great working with you on this! So…where do you recommend we go next…?”

—Karina, Seattle

“Exceptional in every way. I believe we are in your debt—that you must be responsible for our Selati upgrade to the Presidential Suite. It was not necessary, but having said that, for us it was the cap on an unforgettable experience. Like going back to a veritable golden age. It was truly, truly appreciated. Thank you. And also for recommending Selati, which was the right lodge for us.”

—Katherine, Seattle

“In regards to Selati Camp—for someone who has never done a safari before, I would say that it was absolutely perfect. As a first timer, the three days at the camp was the perfect amount of time. The food was exceptionally good, the rooms and amenities were very nice (also loved the upgraded room!). The guides were also really great. They did a great job at explaining what they were doing, how they were tracking, and were very patient with any questions that we had. The only complaint I have is the baboon that tried to break into my room at 4AM and climb on my roof. That was pretty scary. Like something out of Jurassic Park. Anyways though…loved Selati Camp, and would return!”

—Derek, Seattle